An excellent after-sales service, attentive staff, and immediate response to our requests. I recently had a major issue with my bike that was not at all their responsibility, and everything was resolved to my complete satisfaction. Thanks to Junior, the two owners Gabriel and Talkana, and the entire team at Giant Granby!

Hi! I had a wonderful experience as I did not expect. I ordered the bikes online...they were ready for delivery ahead of schedule. At Giant West Island, I met a young team, beautiful young people eager to help you be satisfied... impeccable communication, excellent management! Thanks to the whole team!!! Congratulations!

I was looking for a specific bike, and while they didn't have the exact spec in store, Talkena was more than willing to re-spec a frame with the geardrives to match the specifications I was looking for.

Excellent advisory service throughout the bike selection and purchasing process. Angelique guided us very well. The personalized bike adjustment service is meticulous and of high quality. I am very demanding when it comes to customer service, and here, they have exceeded my expectations. Excellent across the board. Bravo!